Do You Have What It Takes To Be A Property Manager?

Being in my seventh year of real estate, I have worked with a lot of Property Managers. Let me tell you that years of service do not equal a great staff member. Here are the top 5 things I look for when recruiting.

1. Attitude – I can teach skill; I cannot teach attitude so the right fit will always win with me. I recently chose a new team member with no experience over someone with two years industry experience because of the attitude of the new starter.

2. Process driven people – Property Management is largely about legislation, following procedures, ensuring work flows are followed as well as customer service. While it is nice to be creative and appreciate pretty marketing, if you cannot follow a process it will not work. I use a lot of checklists and task based work with my team to ensure we follow through on every step that we promise to take. Without processes, I can guarantee a failed promise.

3. Training – You must love training to succeed in our industry. While it is only a few days to get your registration, the training never stops. We complete on the job, legislation, customer service and new business training just to name a few. We continually improve and part of that is through our meetings and training. I also feel very strongly that conferences (industry related or not) are a great training tool. Sometimes they will be around motivation, which always gives staff a boost. Some conferences will be Property Management focused. I just attended a two-day conference on the Gold Coast and I will be returning with pages of ideas that we can discuss as a team.

4. Team work – Don’t we all work on our own portfolios? I Property Managers ask this question all the time. If you can’t work as a team, it is just not going to work! We must work with the sales team. We must support and be supported by administration. We must work with our Business Development Managers who bring in the new listings so that we can deliver what they promise. Most of all we must work and support others on our level. I have a task buddy for each team member. We can then help each other out with important tasks when someone is away or on holidays.

5. Loyalty and Culture – I know it sounds corny but if you do not live the brand, love your work and bring positive vibes to the team, you will not last. People who constantly bring down a team will just be making everyone’s days very difficult. If you don’t love your job, don’t do it.

I think overall, if you are thinking of becoming a career Property Manager, my best piece of advice is to ask to speak with the head of a few Property Management departments. Have a list of questions written down. Don’t be afraid to read from your list. While they may not have a position, they may know someone or keep you in mind when something when the team grows. You may learn this is not for you, which is perfectly fine, you won’t know unless you ask. Good luck on your journey.

A Guide to Select the Best Property Management Services

Owning a property is not an easy task at all. One needs to make a lot of efforts in order to maintain it. There are many complications and issues that come associated with the properties. Right from the beginning in the entire process of buying and selling, one needs to ensure that the property is in the perfect condition. When you own a land of your own, it is high time that you pay attention to the property management. There are many people who are unaware of the importance of managing the complications. While managing it, one needs to make sure that the papers are correct, it is well maintained and the taxes are submitted timely.

Property management also includes corporate budget preparation, business image consulting, strategy researches and book keeping analysis. There are a few things that you need to keep in mind while hiring a property manager.

Choose the right company

There are many property management companies which will provide this kind of service in your locality. Finding the right company among so many is little bit difficult. You need to find an efficient company who can manage your property. Never hire the first company that you contact. Short list at least five companies and then visits their websites to check what the services that they are offering are. Then, after you select a company, you must call them up and talk about your requirements.

Decide what you want from the company

Each and every company has different needs. You need to be clear within yourself what you need from the company and how can they benefit you. This is something that you need to decide before you are making your first call to that company. Jot down all these requirements and assure what you really want from these management companies.


Referrals play an important role in the process to select something. You can seek recommendation from others to know about what company they chose and how did it benefit them. In this way, you are going to find a reliable company who can provide you the best management services. But if you do not have suitable information from this, you also have other options to choose from.

Do an online research

Internet can be the best friend when you are searching about some information. Browse online in order to find the websites of the companies that are doing a great work to manage property. You can also get the contact details of the companies from their websites. Always check the review page of the company’s website where the previous customers have sent their reviews.

Since, the property management is not an easy task at all, it is advised not to handle it on your own completely. Moreover, you also have many other important tasks to complete. Therefore, it is very crucial that you do not get involved in the matters of management when you know that you are completely a novice in this field. Instead hire an expert to accomplish the tasks efficiently.

How to Ensure Good Tenants for Your Property

There is no way that you can be sure that your tenants are going to take good care of your property. For this reason we have compiled a few tips that can be extremely helpful to you for making sure that your tenants are taking proper care of your property or household.

– Choosing the right tenants

Choosing the right and the most appropriate tenants is very important. As part of your vetting process, you must also make sure that you always contact the previous landlord of your prospective tenant. You should ask them whether their tenants were good with the property and if they would be able to allow them again.

– Cleaning instructions

In case you are in possession of any items that require some careful cleaning, you can supply this information to your prospective or future tenant. You can also write down all the instructions for cleaning on a laminated document so that you have to do this only once.

– Remove all your valuables and personal items

This means that you must take out all the items that have sentimental and financial value. You can also replace them with some cheaper alternatives.

– A large deposit

A large deposit can be very helpful in making sure that your tenant takes proper care of your property. You must at least take six weeks’ worth of rent as deposit and also make it clear to the client that if any damage is done on the property, the equivalent amount will be deducted from the deposit amount. This will easily ensure that the tenant takes good care of your property as if it is his property.

– Befriend the neighbors

It is important to befriend the neighbors as they can be all eyes and ears when it comes to overseeing your tenants when you are not around. You can also give them all the instructions and ask them to be highly vigilant when it comes to spying on your tenants. This is a very naughty step but a very effective step as well. It is one of the important things to remember.

– Regular inspections

Regular inspections must also be carried out for ensuring that your property is in good hands. For example you can visit your property once every three months and do an inspection. This will help you in the long run as it can increase your trustworthiness on the tenant which can have many long term implications.

Best Three Tips To Find Your Rental Property

With the rising cost of properties, It has been harder than ever to buy a new home. Of course, people cannot do without a roof, and there comes the choice of rental properties. Finding the right home isn’t going to be easy, especially in US and Canada, where landlords are charging insane prices for almost every single home. As a smart tenant, you have to go a step ahead and decide on certain things before narrowing down to certain choices. In this post, we will talk of some of the things worth considering before you find your rental property.

Start with an online check

Gone are times, when you would need to spend hours on the weekend trying to find ads for rental homes! Thanks to the internet, things are much easy today, and you can find some amazing sites that enlist rental properties for most states and areas of US. You can check properties based on your needs, and it is very easy to sort a few options. Some of the sites connect the tenants with the landlord directly, which makes the process of negotiation and discussion much easier. Just make sure that you choose the right website, which has plenty of properties.

Check the budget

It is essential to have a budget for your home, but don’t set an amount based on your whimsies. There are always a few trends in the rental market when it comes to prices, and hence, you should spend some time researching on the same. Make sure that you check for the actual rent, added expenses if any and other long and short term expenses. Typically, rental sites can give you a good idea of how much you may need to shell for a particular type of house, but you can also check on other sites too.

Know what the lease means

Many tenants don’t read rental agreements in detail, and that can have serious consequences. There are usually a few things that you should note. The first thing is the length of the lease, which should be clearly mentioned. Secondly, you need to check for deposit requirement, and how the landlord is going to deal with the refund when you move out. The third part is property maintenance, and you should know if there are any expenses that are payable every month.

Also, not all home owners allow pets, so if you intend to bring your pooch home, always discuss the same. Sometimes, homeowners and landlords don’t allow changes in the house, like adding of special lights and painting, and hence, you should talk on the same. If you are going to have roommates, you need to know the arrangements with them, and the lease sharing clauses, if any.

Property Management Made Simple

A fast, simple and effective way for landlords to manage their property portfolio with minimum hassle.

Being a landlord or a property manager can be an arduous task. There is usually an endless list of jobs that need to be taken care of, whether you’re managing a single property or a vast portfolio. There are several landlord property care apps offered by property management groups to help property owners in managing their property and keep everything running smoothly, taking the stress out of daily tasks.


Downloading the app provides a simple and efficient way for you to manage your properties. It’s intelligently designed, easy to use features have been developed by the experts in app development to cater for your specific requirements. With its key features you can digitally take control of all tasks with a swipe of your finger.


Managing Tenants
Monthly rental payments
Utility management
Rent review
Property inspection reports
Annual safety tests
Lease management
Print yearly/ monthly taxable finances.


When it comes to managing rent owed and tenants the app couldn’t make it simpler if it tried! You go to the sub section you need, click the icon and straight away you can add new tenants, storing their personal information i.e. phone number and address, as well as their moving date and contract end. As for rent you merely need to select the property in your portfolio, specify the date, rental fee and Estate agents commission and you’re sorted. This saves a lot of time and productivity in the long run, meaning you’re not chasing any overdue payments or tenant details.


Everyone knows that trying to keep on top of yearly tax returns can be a nightmare, but this is just another reason why this app is extremely beneficial. It allows you to do your own book-keeping on the move, by logging all of your income and expenses, when and where you necessary, to keep on top of your accounts. In the long run this will be more beneficial for your accountant or even for yourself if you organise your own accounting. Moving forward, this means you can review monthly and yearly reports with the tap of one finger, as well as track your taxes making your End of Year returns report easy to access, and print off for your benefits.

The same format is used when logging Expenses, again these are all kept in one place, and you can easily input property expenses through their individual property details and log important expenses such as Interest only mortgage, Capital Mortgage, Repairs, Insurance, Cleaning, agents involved etc.


An additional benefit is that you will have a dedicated support team which promises to assist you with any technical and non-technical help that you may require. This gives you reassurance and trust that your portfolio details are in the right hands, and that all information is deemed confidential, to which you will only have access to, and none of which will be shared to other Property Managers.

10 Property Management Tips

Are you looking for some useful property management tips? If so, you may want to read the following 10 tips from experts in the field. With these tips, managing property will be a lot easier for you. Read on.

Provide Important Information

Make sure your customers and clients have access to the information about the properties. If you really want to get the listing, you should be able to share all the relevant information in an efficient manner.

Be Punctual

You should be committed as far as making arrangements for a meeting or appointment is concerned. Try your best to get to the meeting point at least a few minutes earlier. This is a good way of leaving great impression on your clients.


You should be well dressed when seeing your clients. This will encourage your clients to treat you well. Moreover, your dress code will tell a lot about you.


You should be honest while providing reports and statistics about your properties. Providing misleading or false information to clients is the best method to destroy your business. What you need to do is find a strategy to deal with the situation and get a solution instead of providing false information.


You should market your property in an effective way. The vender may have unrealistically high hopes, but you should be realistic and shouldn’t agree to the price offers without taking the time to think about everything. After all, you don’t want your property to sit vacant for months just because the price tag was too high.


Advertising your property is of great importance. Make sure the advertisement is available at the right time. Therefore, you should be ready with a draft on time. Aside from this, it’s better that you get approval from the vender prior to uploading the advertisement on your site.


Make sure you take some professional photos of the properties and upload them on your site. Ideally, it’s a good idea to take at least 4 pictures of each property. The pictures should be taken from different angles. Putting a few videos along with photos is also a great idea.

Stay in Touch

You should send updates and reports to the property owners on a regular basis. As a matter of fact, maintaining great relationship with your clients pays. Losing a client is easier than gaining a new one. Therefore, you should stay touch with your clients.


You should know your database. Your prospective clients should receive the same level of respect as do your existing clients. Therefore, it’s a good idea to take a look at your list of clients from time to time.

Background checks

Make sure you do background checks on your tenants. What you need to do is do rigorous background checks on the personal information, tenancy history and employment history of your tenants. This is a great way of making sure you are on the safe side.

Property Management Fees: A Necessary Investment To Cater Problems

Giving house or a portion of the house on rent is one of the common practices followed by mankind from the years. It can also be said that giving property on rent is the source of earning extra income by sitting at home. Going through this practice lots of people either extend the portion of their existing house or construct extra houses forgiving on rent. All these activities in the beginning seem quite simple to them and they exhibit their properties proudly in front of their known ones, but their happiness is not less than a bubble that vanishes in the span of few seconds.

From vanishing I do not mean that their property vanishes or collapses, but I mean the problems which they face before and after giving property on rent smashes their dreams of earning substantial earnings from property within the short period. This is mainly because of complications related to the property giving on rent, because giving property on rent is not stagnated to allowing someone to stay in your house and pay you the asked rent to you. There are lots of formalities which being as a landlord is expected to be followed by you, with this you also have a plethora of responsibilities towards your tenants to which are expected to be accomplished by you on demand.

Anyhow, all these problems can be realized only by the person who has constructed additional property only for the purpose of giving it on rent, because generally if someone has given a portion of his house for rent he can easily look after the matters related to tenancy. But, if a person has developed some additional property, then there are chances that he will definitely realize that managing a property giving on rent is everybody’s cup of coffee.

So how to get rid of this problem is the matter of concern among such landlords or property owners. Interestingly, with an objective to provide remedy to such landlords for their problems today there are various property management firms which look after towards all the matters related to giving property on rent. These groups or firms are mainly constituted by the group of experts having knowledge in dealing with the issues related to the property given on rent.

Types of Property Management Fees: Although property management fees refer to the amount charged for looking after the property given on rent, but depending upon their requirements the property management firms charge the fees in different formats. Some of them are referred below:

1. Monthly Management Fees: It is self understanding term and refers to the payment made to property management firm every month for the services rendered by it. This payment is made for the varied services offered by the group, including receiving rent from the tenants, regular inspection of property, property maintenance, attaining the complaints received from the tenants during odd hours, etc. The amount of this fee mainly varies from 7% to 10% of the monthly rent received from the tenants.

2. Leasing Fees: This fee refers to the investment made for advertising the property, showing the property to your prospective tenants, screening tenants and checking their previous credit score, getting all the legal documents prepared accordingly and various other tasks. This is generally one time fees and mainly varies from 75% to 100% of the rent for the first month.

3. Maintenance Fee: It mainly refers to investment made by the company for maintaining the condition of your property. As a general practice this type of fee is mainly charged on terms and conditions determined between the property management company and the landlord. If the landlord takes the responsibility of looking after the maintenance of property no fees is paid to the group, but in case if the responsibility is handed on the shoulders to the group. Then, depending upon the terms, conditions and maintenance fee is paid to the group.

4. Late Fee: If the tenant is not able to pay the rent on the determined date, in that scenario the management firm might opt for collecting the full portion of rent or certain percentage of rent depending upon the mutually agreed conditions.

5. Eviction Fee: There might be circumstances when the landlord might wish to get his house vacated before the end of the contract. In that scenario the management company can help him in getting the tenants evicted from the house either through mutual agreement or via court. Depending upon the efforts and time, the property management company can charge the necessary fees for the same.

Commercial Property Management – Some Simple Points

In this job profession it is a business service that is designed to help assist owners in supervising their commercial properties. A commercial property manager may have several jobs but essentially they are the ones that will take care of details that are related to the following:

• Upkeep of the buildings on the property such as making sure that the lawns are mowed, any repairs needed are done promptly
• Checks out and qualifies potential new tenants who want to rent one of the commercial buildings or stores
• Oversees the leasing of sections of the property such as retail space in a mall
• Collects the rent from tenants on behalf of the owner

A commercial property manage involves overseeing any type of commercial property from multi-storied office buildings to retail space. Many times property owners will use a commercial property management firm to hand all the day-to-day details of operating the property so it frees up the property owners time for other aspects of business. The firm that is managing the commercial properties is generally granted the authority to make any decisions that will impact the amount of income the owner receives from their property. Hiring the right management firm can often lead to securing the best rental rates for the space and having a lower turnover of tenants.

One thing that is the responsibility of a commercial property manager is to screen potential tenants by accepting their application and then doing a background check. If the tenant is approved to rent a space then the manager will prepare the lease. For the duration of the lease the manager will make sure that the tenant is provided with all the responsibilities and benefits that are listed in the lease agreement, including the rental amount, when it is due, etc.

The commercial property manager will also serve as the liaison between the tenants and owner. If the tenant has any problems or needs repairs to their space they will see the manager who will take the necessary steps to resolve the issue or have what is wrong repaired. It is the manager’s responsibility to resolve the matter to the satisfaction of the owner and the tenant. If the tenant is not paying the rent as outlined in the lease or doing anything that is not in the lease the commercial property manager will be the one that is responsible for delivering the eviction notice. Each jurisdiction or state has their specific regulations in regards to eviction. When serving an eviction notice the manager must be sure that they are following every step in the process to the letter. This makes sure that everything is done legally and the tenant cannot complain they were evicted illegally.

The 2 Simplest Ways to Maintain Your Parkade Properly

The 2 simplest ways to best maintain your Parkade.

How condo boards can maximize their investment now and for years to come.

Recent information on maintenance shows that a condo board can plan to pay anywhere from $100 to $500 per parking stall to keep its parkade in good repair and to budget for upkeep of the moisture protection systems. So, if a building had 150 stalls, it breaks down to an average of $25 per stall, or $15 to $75 thousand dollars.

What are the best ways for a condo board corporation to use this money effectively?

By focusing on the reserve fund and operating budget, here are some guidelines to make sure that the parkade is maintained properly.

Before we start let’s get down to basics.

Most parkades today are equipped with reinforced concrete. These are durable because of waterproof membranes that protect against water and salts, which both can destroy the concrete surface. This happens when water and salts mix together and contact metals and steels which create iron oxide or rust. The rust expands and creates pressure on the surrounding concrete. These metals are found in rebar- which creates strength on the concrete floors. The rusting process reduces the strength of the concrete, and can severely affect its ability to handle weight in the parking areas. Eventually, the structure’s integrity can be comprised, in some cases, it could even collapse completely!

So the aim of maintaining parkades properly is to make sure that the salts and dangerous pollutants are removed on a regular basis.

Here are the 2 simplest ways to maintain your Parkade and help reduce the damage to the parking garage structure.

1) The most cost-effective plan is to have your parkades power swept, pressure washed, and power scrubbed, at least twice a year. This will combat against the harmful influences of rusts, dirt and dangerous debris.

2) Have a regular program for flushing and cleaning floor drains and drain pipes in the garage every 6 months. A good time to do this is as the parkade is being swept and scrubbed. This allows the salts and dirt waters in the parkade to flush down these pipes safely. This reduces the contamination of salts and debris on the concrete surface.

It is a lot easier to make sure the membrane and concrete are properly cared for with regular maintenance than to overspend on replacement costs of the overall structure. A little maintenance goes a long way when it comes to important structures like your parkade.